Zoom plans to roll out automatic captioning support for free accounts this fall as part of efforts to make the service more accessible, the company has announced. If you are a free account holder who needs access to the feature before then, Zoom allows users to manually request access to the Live Transcription feature via a Google form linked in the announcement.
Automatic transcripts are not a completely new Zoom feature. The service has previously offered AI-powered live transcription for all its paid accounts. Otherwise, the host has had to add their own captions manually, or use a third-party service. But now the feature will be available to millions of people who trust Zoom̵
AutoText is also available with other video conferencing services such as Google Meet. Given how much use Zoom has become since the start of the pandemic, however, it’s great to see it add more accessibility features. Previous efforts to make Zoom more accessible have included letting meetings attach and spotlight interpret during a conversation, as well as adding screen reader support.