Home / Technology / WhatsApp makes it easier and faster to chat with businesses

WhatsApp makes it easier and faster to chat with businesses



WhatsApp is still important for many stores and other businesses, even with its privacy policy to destroy clouds, and the messaging service will make these transactions faster and easier through updates to the Business API. To get started, you don’t have to type quite as often – you now get menus that allow you to tap an option instead of typing a message. You also get more information from companies, such as alerts in stock, so you are more likely to receive follow-up.

If you ever have a really bad experience with a company, you have the opportunity to give more feedback when you block chats with that company.

You can see several companies using WhatsApp initially. The Facebook-owned brand says it has cut the time to get started with business chats from “weeks”

; to as little as five minutes. WhatsApp believes this will mainly help “medium and large” companies, but it is still useful if you prefer not to call or wait for email.

You have to wait a while for companies to implement the new API. Still, this can be a welcome update in many parts of the world where WhatsApp is ubiquitous. You may have more reason to fire up WhatsApp the next time you want to shop or manage an account.

All products recommended by Engadget are selected by our editorial staff, regardless of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we can earn an associated commission.


Source link