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UK retailer criticized for expensive next-generation console prices



UK retailer criticized for expensive next-generation console prices

Throw back your thoughts a few weeks ago, and you may remember a story about the UK retailer CEX reselling Xbox Series X consoles at a significantly higher price than RRP – a practice that has seen the company come under fire from customers and even with some employees according to a new report from Eurogamer.

The report acknowledges that the biggest culprit is the PlayStation 5, which is sold for up to £ 815 by the retailer. The company also pays £ 200 more than RRP to procure the consoles from early adopters.

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7;s what an employee had to say about Eurogamer’s decision:

“Obviously none of us think it’s good. We have been told that the price is so high to match with eBay, but that was when it was £ 750, it is now even higher.

“CEX has a legal right to set the price to what they want, but morally I think it is disgusting and I think they help keep scalping prices so high in a year when we could all use a little less shit to deal with.”

Interestingly, Eurogamer also notes that it has seen an internal email about the prices of pre-owned Xbox Series X shares, suggesting that angry customers should be informed that the retailer’s prices (£ 690) are lower than some of the sky-high prices on eBay and that it also offers 24 month warranty with these systems.

Allegedly, the company has been able to immediately sell every Series X sold to them so far, and hundreds of additional customers have also registered their interest – so it sounds like they are making pretty good out of it!

What do you make of this practice? Give us your thoughts in the comments below.




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