Throw back your thoughts a few weeks ago, and you may remember a story about the UK retailer CEX reselling Xbox Series X consoles at a significantly higher price than RRP – a practice that has seen the company come under fire from customers and even with some employees according to a new report from Eurogamer.
The report acknowledges that the biggest culprit is the PlayStation 5, which is sold for up to £ 815 by the retailer. The company also pays £ 200 more than RRP to procure the consoles from early adopters.
“Obviously none of us think it’s good. We have been told that the price is so high to match with eBay, but that was when it was £ 750, it is now even higher.
“CEX has a legal right to set the price to what they want, but morally I think it is disgusting and I think they help keep scalping prices so high in a year when we could all use a little less shit to deal with.”
Interestingly, Eurogamer also notes that it has seen an internal email about the prices of pre-owned Xbox Series X shares, suggesting that angry customers should be informed that the retailer’s prices (£ 690) are lower than some of the sky-high prices on eBay and that it also offers 24 month warranty with these systems.
Allegedly, the company has been able to immediately sell every Series X sold to them so far, and hundreds of additional customers have also registered their interest – so it sounds like they are making pretty good out of it!
What do you make of this practice? Give us your thoughts in the comments below.