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Home / Technology / UK retailer cancels ‘1000 next generation console orders’ placed by scalper group

UK retailer cancels ‘1000 next generation console orders’ placed by scalper group



UK retailer Very has canceled a significant number of next-generation console orders, many of which are believed to be placed by a scalp group targeting a lack of Xbox Series X / S and PlayStation 5.

CrepChiefNotify claimed on Sunday that it had managed to order over 1000 Xbox Series X consoles, understood by VGC to have come from Very.

UK-based CrepChiefNotify, which has thousands of paid members, is said to use bot software to bypass retail queues and automatically purchase in-demand products when they arrive in stock.

It recently rose to prominence after boasting that members had acquired around 3,500 PS5 consoles to resell for profit.

And on Sunday, it said it had secured over 1,000 Xbox Series X consoles.

Xbox Series X / S in retail

However, Very has since told Sky News that Xbox Series X and PS5 consoles purchased through its website on Sunday could only be ordered due to a “technical error”

;. These orders, which were placed by legitimate customers as well as scalpers, will now be canceled and refunds issued within 10 days.

“As a result of a technical error, some were able to order on PS5 and Xbox Series X consoles for a short time on Sunday,” said the online retailer.

“However, these items are not for sale, and affected customers have been notified that the orders have been canceled. We apologize for the confusion.”

Very says the last console orders could only be placed due to a “technical error”

Not surprisingly, CrepCheifNotify has attracted negative comments from consumers struggling to get PS5 and Xbox Series X consoles this month, with devices sold out at almost every major retailer and auction site showing consoles for more than double the retail price.

In a statement from the group last week, it defended its actions, claiming that many of the members were struggling financially, but could now “put food on the table” thanks to profits.

“Many of our communities have been inaugurated, made redundant or in some kind of inconvenience due to the pandemic,” it said.

“These people have managed to cover their bills, put food on the table and deliver Christmas presents to their children.

“It may be unfortunate that a child does not wake up to a PS5 this Christmas, but another child may have woken up to nothing. We do not regret. ”

In a statement released last month, Sony suggested that the PS5 has had the biggest console launch in history after breaking the PS4 record.

“We want to thank gamers everywhere for launching the PS5 for our biggest console launch ever,” it said. “Demand for PS5 is second to none, so we wanted to confirm that more PS5 stocks will reach retailers by the end of the year. Contact your local retailers.”

Xbox Series X / S also broke Microsoft’s own 24-hour launch record of over one million sales, according to the platform holder.

As with the PS5, demand for the Microsoft console is expected to exceed supply in the foreseeable future, with Xbox CEO Phil Spencer recently suggesting that the Xbox Series X / S shortage will continue until spring 2020.