TORONTO – Encrypted chat app Signal remained disconnected on Saturday as the company tackled technical issues amid a wave of new downloads as users flee WhatsApp’s new privacy terms.
A competitor to Telegram and WhatsApp, and Signal also uses end-to-end encryption for secure messaging service.
The company tweeted on Friday that they had “technical problems” when “millions upon millions of new users” downloaded their app.
Many of the new users are fleeing WhatsApp and their new privacy terms they announced last week.
WhatsApp, which is owned by Facebook, told its two billion users that if they want to continue using the service, they must allow it to share its data with the parent company ̵
WhatsApp said in a blog post that their terms were not new, just extended – and that they can not see private messages or hear personal conversations – nor Facebook.
The rapid migration of users following the announcement caused WhatsApp to delay the implementation of the extended privacy terms from the original date of February 8, 2021 to May 15, 2021.
Signal said they added new servers and extra capacity to continue handling the new peak traffic levels.