Data from Consumer Reports’ survey of owner satisfaction has revealed that the American electric car manufacturer Tesla is the most popular car brand in the United States. The results were taken from the consumer law firm’s annual car survey in 2020, which involved 369,000 cars from various car brands.
Several questions were asked to car owners in the study, although the most important inquiry asked the respondents if they would buy the vehicle again if they were given the chance in terms of price, performance, reliability, comfort, pleasure and the like. Tesla was eventually hailed as the most popular brand, with the EV manufacturer scoring a total of 88 points out of 100.
Interestingly, Consumer Reports’ survey included owners of vehicles from Tesla’s entire existing range, consisting of Model S, Model 3, Model X and Model Y. This did not apply to other car manufacturers. Hyundai owners, for example, provided only enough data for five specific cars, despite the fact that the South Korean carmaker sold far more than five models in the United States.
The fact that the entire Tesla range received extremely high marks speaks volumes about the EV manufacturer’s strong customer base. This is particularly noteworthy given that Consumer Reports ‘reliability scores ranked Tesla near the bottom of the list, due to Model X’s falcon wing doors and infotainment system, as well as Model S’ door handles and suspension.
Interestingly, Lincoln, which follows Tesla as the second most popular car brand in the United States, also ranked poorly in the Consumer Reports’ reliability survey. The opposite is true for brands like Buick, with the carmaker having a high reliability rating but poor owner satisfaction. Some brands such as Cadillac and Mercedes-Benz, on the other hand, received poor marks on both reliability and owner satisfaction.
Check out Consumer Reports’ list of America’s most and least liked car brands here.
Do not hesitate to contact us for news. Just send another message [email protected] to give us a heads up.