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Home / Technology / T-Mobile will end 2020 in a certain low tone with another major ‘security incident’

T-Mobile will end 2020 in a certain low tone with another major ‘security incident’



UPDATE: Shortly after we published our original story below, T-Mobile’s media department has reached out to share a very encouraging number highlighting the relatively small scale (in the large scheme) of this recently revealed security breach.

Although Magenta is not willing to go so far as to explicitly confirm the exact number of users directly affected by the incident, the wireless service provider alerts only less than 0.2% of customers to the problem described earlier today.

It is not nothing, remember, considering that the customer base recently jumped over the 1

00 million mark, possibly equivalent to around 200,000 people across the country. But it is also not an outbreak in any way similar to the completely massive network outbreak from last summer.

Compared to so many other companies and businesses, not to mention most ordinary people, T-Mobile has had a pretty solid year, overcoming many legal, logistical and technological barriers in 2020 to close an important merger, surpass AT & T’s subscriber numbers, and expand its industry-leading 5G network at an objectively insane pace.

Your most sensitive and precious information is (probably) secure

Fortunately, it looks like you do not have to worry about names T-Mobile accounts, physical or email addresses, financial data, credit card information, social security numbers, tax IDs, passwords or PINs that could potentially fall into the wrong hands (at least as a result of this especially cyber attacks).

Instead, everything that a named group of hackers was able to obtain is “customer-specific network information (CPNI) as defined by Federal Communications Commission (FCC) rules.” This may include telephone numbers, as well as the number of lines associated with certain accounts, and in “some cases”, call-related information collected “as part of the normal operation of your wireless service.”

In other words, this security incident was slightly less serious than a few similar breaches reported in the recent (and not so recent) past, included in T-Mobil’s competition. Yet, in an ideal world, these things would never happen, and in any world it is important to treat every potentially dangerous situation with the utmost seriousness.

All that said, keep in mind that those who have not received a security alert text from T-Mo in the last 24 hours were probably never affected by the data breach in the first place, which is said to have gone down at some point last month.


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