Hope to resolve “as soon as reasonably possible”.
Final Fantasy 14’s producer and director Naoki Yoshida has addressed the latest issues with the serving load that is ruining the MMO after a “dizzying and unexpected” increase in the game’s popularity.
“Final Fantasy 14 is currently experiencing a dramatic increase in player base,” Yoshida explained in a post on the game̵
While undoubtedly a boon to the potential longevity of the now-decade-old MMO, this “extreme influx” of new players, as Yoshida puts it, has put a strain on Final Fantasy 14’s servers, with congestion issues causing long queues and prevents players from creating new characters.
Yoshida breaks down the technical reasons behind both issues in much more detail in her post, noting that fixing congestion issues in Final Fantasy 14 if the current player count persists will eventually require more world servers and data centers.
Yoshida says that, due to the growing interest in MMOs, Square is currently reviewing the previously announced expansion plans for server and data center to see if it is possible to speed things up. Unfortunately, a decline in semiconductor production and travel constraints caused by the coronavirus pandemic are hampering this effort, but Yoshida insists that Square will continue to do its utmost “to see this goal realized as soon as reasonably possible”.
Until then, the team will continue to raise login limits on world servers where possible (although Yoshida admits that the recent increase in North American servers was still not enough to handle the number of people who want to play this weekend) and asks “humbly” two things from existing players to ensure that newcomers are able to create characters when they start the game: that they log out of the characters while they are inactive, and avoid creating new characters during peak hours.
Yoshida also notes that, as an “emergency response to combat congestion”, the development team will implement an automatic logout feature in patch 5.58, which launches players from a server after a long period of inactivity.
“We are aware of the burden we have placed on our player base,” concludes Yoshida, “and are working diligently to ease it in the coming weeks and months. We will continue to develop measures to combat server load, and will keep you up to date. with all the development in this area. Thanks again for your continued support! “.