Slack has stopped working properly, just as many return to their real and virtual offices after the break.
Users were unable to send or receive messages reliably, with chats working and then getting stuck. Text appears to be sending, but then appears as gray in the chat, indicating that it had not actually been delivered.
The Down Detector tracking site showed an increase in reports of messaging app issues.
Some parts of Slack’s website also appeared to be inaccessible.
However, the company’s official Twitter account and server status page did not immediately register any issues.
It was later updated to make it clear that the company was aware of the problem and was working on a solution.
“Customers may experience difficulty connecting to Slack to load channels at this time. Our team is on the case, and we will keep you updated, “Slack wrote on Twitter. “Sorry for any inconvenience.”
Slack – along with competitors such as Zoom and Microsoft’s Teams Suite – has become a key part of working through locking, as workplaces seem to allow staff to communicate while being discouraged from entering offices.
This means that any interruption can have an immediate and significant effect, with employees not being able to communicate as usual.