Riot Games outlined new changes in the internal culture after convicting that the company promoted a climate of widespread sexism and misogynia. Riot announced a series of measures to combat this internal culture and issued a public apology for its previous mistakes.
A report by Kotaku Cecilia Anastasio detailed several cases where women were plagued or devalued at Riot and painted a comprehensive picture that Riot was a hostile working environment for all those who did not care for their narrowly defined man-dominated "gamer" culture. After the report, many former Riot employees joined Twitter and personal blogs to share their own stories of the harassment they encountered or witnessed during Riot, which often leads to their departure from the company.
In response, Riot gave a new blog post with apology and seven steps towards internal reform. Riot calls his internal culture to change a "top priority" and says "nobody is holy" when it comes to making changes and that Riot removes employees in the process.
"We are committed to doing things the right way, and we know that the change we need will not happen overnight. We take everything we learned from Rioters and leading experts in cultural change, and we are starting to develop a plan with substance. "
You can read Riot's blog post for a complete overview of how it will change its internal culture, but Riot shares its first phase in seven steps: expanding the Culture and Diversity and Inclusion (D & I) initiative, revising cultural definitions, third-party evaluation, investigation process, recruitment recruitment, training and crew for D & I.
In short, Riot expands D & I with a new team that will "lead" Riot's "cultural development" and will work at all levels in the company and report directly to the CEO. Riot has also employed two third party consultants to evaluate Riot's culture and work on new practices that will be in place in the company.
Riot will also reconsider languages in company manifesto as "gamer" and "meritocracy" which were language Riot employees cited solely and used to discriminate against employees or potential employees who did not fit Riot's definition. Recruitment will also be renewed to make the system more open to previously-translated demographic groups and to expand which universities to employ.
The training will be extended to all employees and includes interview training, anti-harassment training and anti-bias training. Meanwhile, Riot continues to investigate harassment requirements and admits that it has removed employees due to their investigation. Riot also creates a new internal team to investigate new requirements and set up an anonymous hotline to report cases of harassment.
Finally, Riot occupies a new Chief Human Resources Officer and Chief Diversity Officer who will join the management team. Leadership Team at Riot consists of 23 central leaders, of which 21 are men. Although both Riot's new appointments are women, it will still be a team where most members are men.
Riots apology as prefaced's new initiative is particularly interesting in its language. Riot regrets former and current employees and contractors who admit that Riot was not the "place we promised you" and warm "it took so long" for Riot to respond. Riot also apologizes to potential candidates who may be in doubt about seeking Riot, as well as business partners who are worried about working with Riot because of the company's culture and future.
The Kotaku report clearly affected Riot in a way that affected all business areas, enough to allow Riot to apologize to potential employees and collaborators. Whether Riot can effectively issue these changes across all levels of its 3,000 employees is still to be seen. At the same time, new stories from ex-Rioters continue to emerge in the wake of the report.
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