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For those affected, the issue affects all system sounds across the device, from touch sounds to dial sounds to camera clicks. Some claim that it also affects other sounds such as the WhatsApp voice recording key tone, but it does not affect the ringtone or alert volume, despite the fact that system sounds are apparently controlled by the same slider. It makes everyday things like taking a picture or taking a screenshot stand out like a sore thumb – especially if you are close to other people.
Setting the ringing and notification volume to silent works fine, but even a small step up sets all system sounds to max.
Our own tests confirm the presence of this problem on Pixel 5. Google’s latest device does not seem to match the system’s sound levels with ring and alert levels like other phones like the Pixel 4 XL do.
Hopefully we will see Google issue a solution in the next monthly security update. Until then, there are a few things you can do to reduce the annoyance, such as setting camera sounds directly from the camera app settings, or turning the entire phone so as not to disturb before taking a screenshot – but it does not seem like there actual solutions yet.
We are able to confirm on one of our Pixel 5s that the January 2021 update actually solves the problem of loud system noises, as they are controlled by the slider again.
- Google Support Forum (1),
- (3); Reddit (1),