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Scores of Blizzard customer service employees have recently accepted buyout offers from the publisher , according to Eurogamer. Sources at the company told the site that the purchases come from the largest European customer service operation in Cork, Ireland, and those departing will travel later this month.
According to the site, Blizzard has offered buyouts to Cork office personnel five times in recent months, increasing the amount of money offered equivalent to one year's salary.
"It was too good to pass," said a person who accepted the buyout. "This is voluntary, doesn't make me wrong. But when you see a bunch of cash in front of you, over and over again, you start losing hope and can't see a good situation ahead."
Despite repeated and increased offers, Blizzard Eurogamer told that it was not encouraging staff to accept them, saying that it is a long-standing program running across a number of offices around the world. It also said that buyouts would not adversely affect the quality of customer service their players receive and that the Cork site would "continue to be an important part of our customer service in Europe."
"Our players are at the heart of everything we do and should continue to expect the same award-winning Blizzard level of service they have received recently, the company said.
The wave of buyouts comes after reports that Blizzard has been more aggressively concerned about finances this year, especially after Activision Blizzard senior VP of investor relations Amrita Ahuja took the role of CFO.