After Nintendo pulls, the launch of the firmware continues.
Some Nintendo Switch users who installed the system’s latest firmware update have reported issues with downloading purchased games from store history.
The issue appears as error code 2123-1502, as there are steps on Nintendo’s customer support Web site. But fans who are affected by the problem say that these do not solve the error in most cases.
A series of reports reporting this error code erupted this week when Nintendo released a small and otherwise unimportant system update.
Nintendo stopped the launch of the update on Wednesday, and announced via its Japanese customer support Twitter account that they had discovered that the new firmware caused network connectivity and microSDXC card problems. The development was then resumed several hours later, along with a link to a FAQ page with some things you can try if you run into problems.
But fans say that Nintendo̵
According to a long thread about the problem on reddit, Nintendo customer support in the US is aware of the problem and will guide you through resetting the system’s cache over the phone – but again, this does not seem to solve the error either.
“Glad to know it’s not just me! I finally got hold of the new Pokémon Snap and was not thrilled as it would not download lol,” said LordSion45.
“I have not been able to install anything from the eShop since yesterday,” wrote user Significant_King_970. “The system sometimes tells me that a game was installed on an SD card and that I need to reinstall that SD card to continue. However, I have never had an SD card in the console.”
Some users report success after manually changing DNS settings – though not everyone seems to agree.
In the meantime, we’ve asked Nintendo UK for an update on what’s happening.
Hopefully Nintendo will not release anything on the eShop next week after E3 Direct, but this is still a problem!