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Nintendo and Microsoft Team Up for New Service



Nintendo Switch Concierge is a new service that allows console owners to learn more about their system. Exchange owners can schedule an appointment with Nintendo representatives through Microsoft Teams to discuss a range of potential topics, including customization, games to play, security and privacy, and more. The service is “only open to those who have recently purchased a Nintendo Switch system”, although Nintendo has not offered a specific window. In any case, it’s interesting to see Nintendo use Microsoft technology for this type of service, and that’s just another indication of how the relationship between the two companies has grown since Microsoft first entered the console industry!

Those interested in checking out the Nintendo Switch Concierge service should keep in mind that there are a handful of limitations. Users must be 1

8 years or older and are limited to one session per person. Nintendo also reserves the right to collect video “of you, your voice and your surroundings to interact with you, answer your questions and enable Nintendo to provide you with the requested service.” The service is completely free.

While Concierge would not be possible without Microsoft, there is something inherently Nintendo-like about the concept; after all, this is the same company that created things like the Nintendo Power Line! The Nintendo Switch Concierge sounds like a spiritual development of that kind of concept, although gamers are unlikely to receive any actual tips about the games themselves. However, the idea of ​​getting Nintendo help straight from the company is almost as old as NES. Since the Switch currently works quite well for Nintendo, it only makes sense that the company will look for ways to accommodate newcomers!

It will be interesting to see if new users embrace the option or not, and how useful it will end up being! There is certainly a lot of promise about the concept, but it remains to be seen how it will work in practice. It is possible that many users may not be comfortable talking to a company representative, and the concept of being registered may offend others.

Readers can find out more about the service and how to plan an appointment by checking out Nintendo’s official website here.

What do you think of the Nintendo Switch Concierge concept? Would you be interested in checking out the service? Let us know in the comments or share your thoughts directly on Twitter at @Marcdachamp to talk all about games!




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