Microsoft's plan to start sending e-mail to Office 365 users with tips on using their application package has been set on ice for now.
The company last week informed admins that on November 29, it begins sending the Office 365 and Microsoft 365 user's email tip explaining how to get the most out of the suites and increase productivity.
Reddit quickly announced complaints from admins who did not appreciate that Microsoft would enable e-mail tip functionality as standard in the Office 365 Administration Center.
Despite the easy way to disable Microsoft tips across an organization, the plan made a number of negative criticisms and some constructive feedback.
Microsoft's email messages, for example, can undermine ongoing phishing awareness training to educate users that Microsoft would never contact them via email.
Some thought that email addresses could be used by attackers as a phishing template. And others did not like the idea of Microsoft to decide what tips their end-users should see without admins like the vet first.
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Within days of informing administrators about the plan, Microsoft published an update informs admins that it was "pause the release of this feature" while reviewing feedback and suggestions.
"Based on your feedback, we make some updates to the plan to provide users with useful product training and tips via email," Microsoft said.
Microsoft suggests that it will attempt to resell the feature at any time and provide measures to disable it in advance to prepare the change.
Reddit users have claimed victory complaining about the feature asking Microsoft to review the plan.
"Last week, Microsoft announced that they would send out different things to end users. This morning, I see they have paused to rethink this terrible idea," wrote a user.
Not everyone was against the idea of end users who received e-mail tips. As a user pointed out, it may be useful if Microsoft purchased the useful tips for email so that IT or the business can review them and then decide which approvals to be distributed.
And a consultant was sympathetic to Microsoft's attempt to offer free user training and claimed that sysadmins did not make enough for users to adopt the entire package of Office 365 apps that drives CIO and corporate executives to complain to Microsoft that their Investments in IT capacity becomes underutilized.
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