If you've spent dozens of hours fine tuning a home automation setup so that everything just works you would be pretty angry if a single firmware update turned it up. But Logitech is now committed to doing the right thing for customers who are wrong with their latest Harmony Hub firmware update – by providing yet another update that will restore local network control.
While Logitech originally defended its move to make the Harmony Hub not respond to third-party home automation software – claiming that the private APIs were never meant to be used for anything but setting up the Harmony Hub for the first time, and that Keeping them around meant maintaining a security hole ̵
This solution is basically a face: Logitech will undo the change it made initially by restoring access to XMPP local controls with a new update so that third-party home automation software such as home business can view and operate the Hub over your local network.
Logitech calls it an "XMPP beta program" for now, saying it will make the update available to all Harmony customers in January as well.
Here are Logitech's instructions to choose you in beta now:
Start MyHarmony software on
On Windows – Press Alt + F9
On Mac – Press Fn + Option + F9 or From the login page, press the following keys to access the tool:
Option + F9.
Scroll down to the bottom where it says "FIRMWARE TO USE XMPP. For developers only."
Be sure to read through the short warning and disclaimer to understand the impact of installing this firmware.
Click Update Firmware.
Insert your Harmony Hub via USB and click Install.
So, at the moment, and perhaps for the foreseeable future, it will be your choice between maximum security and third party control.
This is not the first time Logitech had to make changes: The company decided to brick Harmony Hub's predecessor in March last year and agreed to give all owners a free Harmony Hub to cope with the setback. In each case, it took some time for Logitech to get around, but it is clear to listen – and it certainly will not be known as a company that takes away things you paid for.