When WarnerMedia launched its new expanded streaming service, HBO Max, earlier this year, HBO also stopped participating in Apple TV channels. This meant that new subscribers could not sign up for HBO through Apple TV channels, but existing subscribers could continue to access their subscriptions.
HBO seems to have turned a switch today, which, however, shuts down access to HBO via Apple TV channels, including the ability to sign in with your Apple TV channel subscription information.
For the unknown, Apple TV channels are streaming services that you can purchase and stream directly in the TV app. If you do, all invoicing will be handled through Apple itself, and the video will be hosted by Apple. This means you watch it directly in the TV app on your iPhone, iPad, Mac or Apple TV, instead of in the third-party vendor application.
In the case of HBO, the streaming service supported full Apple TV channels integration with the launch of HBO Max. When HBO Max was launched, existing subscribers via Apple TV channels could continue to access the HBO channel, but the HBO channel was not updated to include Max exclusive content.
So those who subscribed to HBO via Apple TV channels, could access some HBO content via the TV app, but they could also log in to the HBO Max app to access all the content at no extra cost via the Apple ID account your.
Apple TV channel users report a lot today, but access to HBO Max is completely cut off. This includes the ability to access the HBO channel in the Apple TV app, as well as the ability to log in to the HBO Max app using your Apple ID.
As noted by users on Reddit, HBO had announced in advance in the Apple TV app its plans to close the Apple TV channel with a message that reads: “HBO will end its channel service on July 22nd. After that, get HBO Max to continue watching. ”
One issue that users have noticed is that the HBO Apple TV Channel offered a live HBO feed, which is not available in the HBO Max application. Another problem is that HBO has removed the ability to sign in with your Apple ID, which could affect users who have already paid for access through their Apple accounts, as noted by Alex Cranz on Twitter.
This is confirmed by going to the “Sign in with a Vendor” option on the HBO website, where you no longer see signing in with your Apple ID as an option.
One solution seems to be: Sign up for a new HBO Max account using the email address associated with your Apple ID, then reset your password, and sign in to your new account to access things like the watchlist and account settings.
9to5Mac has reached out to WarnerMedia for more information and will update if we hear back. Were you an HBO subscriber through Apple TV channels? Have you lost access to the streaming service today? Let us know in the comments.
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