Google users around the world encountered an error while opening Google Assistant last week. The bug prevented users from accessing Google Assistant, not just on Android smartphones. Now the word is that Google has fixed this error.
For those of you who are not sure what happened, here’s a brief description: During the last week, some Google Assistant users could not access the virtual assistant on their devices.
For smart screens, both Nest and third-party devices, users could not bypass the white boot screen. According to a report by 9To5 Google, smart display users reported seeing Google Assistant’s four dots indefinitely. Google Assistant-powered smart speaker users, on the other hand, reported that the speaker said “something went wrong”
Similarly, the smartphone app on Android and iOS constantly showed the message “cannot reach Google at the moment. The report said that while some users managed to transcribe their voice, others did not.
What was worrying was neither uninstalling the latest update in the case of the mobile app nor resetting the hardware in case smart speakers and smart screens seemed to help. According to the report, this happened due to problems with the Google account. Google, according to a post on the Community Forum earlier today, was aware of the issue and that it was working to fix it.
Now the word is that the company has solved the problem. While the problem for most users was resolved automatically, others received a call from Google Nest where they were given a tag to tag feedback.