Etisalat works with Apple to make the feature available to customers in the near future
Dubai: The new iPhone models – iPhone XS and iPhone XS Max – to be launched September 21 in the UAE, does not support eSIM (built-in SIM ) in the near future.
An eSIM is a digital SIM card that allows users to activate a mobile plan from an operator without having to use a physical SIM.
"The use of eSIM requires a wireless service plan (which may include restrictions on switched service providers and roaming, even after contract expirations.) Not all carriers support eSIM. Using eSIM on iPhone may be disabled when purchased from any operator." " Share on facebookTweet this
" We work with Apple to make it available to customers in the near future, "said Etisalat in a statement.
You said in a statement that eSIM phones do not will be available on their network in UAE.
You told Gulf News in July that they invested in the necessary infrastructure to roll out e-SIM enabled products in the UAE.
The operator said that it had been working actively with TRA , GSMA [a trade group that represents network operators using GSM technology] and technology partners to bring technology to its customers.
According to the Apple website, countries like Austria, Hungary, Canada, India, Croatia, Spain, the Czech Republic, the United Kingdom, Germany and the United States support the eSIM facility. 1
The SIM card on a phone allows a mobile operator to identify and approve a consumer, which in turn gives the consumer access to the mobile network for conversations and data.
Sukhdev Singh, Managing Director of Market Research and Advisory Company Kantar TNS, told Gulf News that Apple delivers eSIM technology, and ultimately it is the telecom operator who has to deliver the connection component.  "With eSIM, users do not need to change the SIM cards when they travel to another country. Switching between operators will be easy. They will be able to connect to the operator's network in the same way they now select Wi-Fi networks, and even when roaming, he says.
He added that eSIM is a whole new technology, only a few devices support it and it has not got traction.
"People still have the habit of wearing dual SIM phones or dual smartphones. It will take time for people to relate to it, but the future is eSIM for connected devices like the internet of things and machine for machine, "he said.
Apple Watch Series 3 had eSIM support in the UAE, supported by Etisalat. The operator also offers eSIM service on selected cars like Toyota and Nissan for connection.