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Home / Technology / Bitdefender disables monitoring monitoring in Chrome after changing Google Policy

Bitdefender disables monitoring monitoring in Chrome after changing Google Policy



Last week, we reported that Chrome has started displaying alerts more often, which indicates that users remove programs that are considered incompatible applications with Chrome because they inject code into browser processes. These alerts are displayed by Chrome after the browser has crashed and suggests that the user removes the listed programs because "this program may prevent Chrome from working properly."

  Bitdefender Incompatible Program Warning
Bitdefender Incompatible Program Warning

One of the programs that many users have listed in these alerts and are believed to be removed, the Bitdefender antivirus software is as shown above. Having a well-known company like Google telling users to remove a security solution is a problem as these programs are important for many users to have installed on their computers to protect them against harmful software, unwanted programs, and malicious websites.

Due to these alerts and their proposal to remove antivirus software, Bogdan Botezatu, a senior e-trusser for Bitdefender, told Bleeping Computer that Bitdefender no longer monitors Chrome 66 and later with its anti-utilized technology.

"Started with Chrome browser version 66, Google has gradually rolled out a new feature that prevents third-party software from monitoring application processes. Although this action ensures that unwanted applications do not interfere with the Google product, it also prevents security solutions from inspecting the browser's

With Version 66, Google Chrome displays a crash alert and asks users to remove the security solution if it monitors browser processes, even though the security solution is not responsible for the current crash. To prevent that this message occurs and users unnecessarily uninstall the security solution ̵

1; which will allow them to be exposed to a wide range of online threats, Bitdefender has issued an update to stop Anti-Exploit technology from monitoring the Chrome browser. The update was provided. to customers August 20 at 7:00 ET.

Bitdefender is a leading global security security technology company, is committed to providing cutting edge end-to-end security solutions and advanced threat protection to over 500 million users in more than 150 countries. We're sorry to be forced to remove protection for one of the world's most popular browsers, and we encourage users not to uninstall the security solution they have installed on their computers. "

This goes without saying that users who use both Bitdefender and current versions of Chrome will no longer be fully protected when browsing the web.

Other security vendors commented on these notices

Bitdefender is not alone in worrying about This Chrome feature. When looking for other examples of these alerts, Bleeping Computer has suggested that Symantec, AVG, Malwarebytes and Kaspersky products were removed because they were incompatible.

When BleepingComputer had contacted these companies, we received The following answers explained how they plan to handle this situation. Your response is shown below.

"Kaspersky Lab is aware that Google Chrome displays notifications that the company's applications are incompatible with the browser. We've contacted Google to find a solution, and we continue to look for possible solutions to resolve this issue.

Having our code injected into the Chrome browser is an important part of the overall security method implemented by security vendors to provide users with secure web surfing. For example, it is critical for a feature of Secure Input that blocks attempts to steal sensitive data such as credit card number, login, password, with malware (keyloggers) installed on user devices. "- Kaspersky Lab [19659009] Pedro Bustamante, Vice President Products & Research on Malwarebytes, further developed and told BleepingComputer that Chrome does not actually check if a listed incompatible app causes crashes. Instead, they use a blacklist and only check about these applications are installed, and if they are, list them after a crash.

"I should mention that Chrome does not really check if" incompatible app "actually causes crashes or not. They only list a list of popular apps and add them to their alerts, regardless of whether these apps introduce crashes, conflicts, or other issues. They do this by just looking at a registry key to see if a particular app is installed or not. They do not actually confirm if the app causes crash.

In the case of Malwarebytes, we keep a close eye on potential problems caused by our Chrome products, and as far as we know, there is nothing at the moment and there has also been no long time. So, we're as confused as everyone else about why Google would treat us as "incompatible" even though we're 100% compatible and hassle free in all versions of Chrome.

FWIW, we are aware of other popular applications like Crooked Chrome and DO causes crashes and conflicts on a regular basis, but these are not included in Google's "incompatible" list of apps. Perhaps there is a "friend of Google" preference list for these warnings?

We reached Google via different channels, but so far we have not received any insightful or useful answers from them. " – Pedro Bustamante of Malwarebytes .

Bustamante further told BleepingComputer at

" There is absolutely no logical reason for them to take this approach. They should either stop all code injection, allow only verified security providers to inject, or at least verify if an app actually injects or not before labeling them "incompatible". Some of these approaches are a better option than they currently do. – Pedro Bustamante of Malwarebytes .

Avast / AVG decided to change its products to meet Chromes new guidelines. It is not known What has changed to be compatible.

" We've solved this issue and our products are not reported by Chrome. "- Avast / AVG

As you can see, different vendors handle this issue in different ways. Some remove features that protect users and others change their program to address these new policy requirements.

In the end, however, Google will come up with a procedure that can be used to whitelist security software so that users can be fully protected, even though Chrome means crash from time to time.


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