Fallout 76 canvas bag has experienced a surprise: they have accessed parts of Bethesda's support system, including the ability to open and close tickets as well as to check out customer's personal information.
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The loop has since been closed, but not before a number of Reddit users and the company forums claim to have been shown all kinds of things they should not have been shown. Jessiepie, for example, says:
I receive every support card on my Bethesda account. For the most part, your receipts for you are the power of the set asking for a new bag. These receipts contain all your info.
RadioactiveTrinket says in the meantime:
I went to the support website today to update a ticket from me and surprisingly (or not …) I ended up seeing all sorts of tickets, with people who put their personal information in them, such as receipt screens, names, addresses and so on.
Here's how it really looked like access:
In response to this, a Bethesda community manager just said in a forum thread "Hi guys, we've solved this problem."
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I can not believe this game (and now its support) is a mess I have had to write three stories about a plastic bag.