Best Buy released both a PS5 recovery and an Xbox Series X / S recovery this morning, and it did not go well. While both stocks were apparently significant, they were both only picked up at the store, which means that many came all the way to the checkout to find out that not a single Best Buy nearby had stock. In addition to this, there were shopping cart problems, which at this point are only part of the shopping experience for a PS5 and Xbox Series X. And if that wasn’t enough for PlayStation customers, the PS5 stock sold pretty quickly, especially compared to the Xbox the share, which is currently available for distribution at the moment of publication.
While Best Buy sold both Xbox consoles, it did not have both PS5 models. Although it had plenty of the standard $ 500 PS5, the stock did not include a single unit of the all-digital PS5, which is $ 1
All that said, in 2020 it was impossible to get a PS5 – and to a lesser extent an Xbox Series X – due to the incredible demand, limited supply and scalpers. These three factors are still in play in 2021, but added to pick up the store. Many retailers no longer ship, which means that customers in certain areas – especially rural ones – find it extremely difficult to obtain a console. As you might expect, all of this leads to even more frustration.
Store Pick Up Struggles
When you finally get a PS5 in your shopping cart from Best Buy, and it does not allow you to use delivery, and you realize that the nearest Best Buy is 91 miles away and has no pickup in the store. In fact, none of them do in a radius of 200 kilometers. pic.twitter.com/VqvCBb7f7O
– 𝔹𝕦𝕘𝕘𝕪 𝔹𝕦𝕘𝕘𝕪 (@ ladybuggy3) March 26, 2021
Xbox players know the store’s upswing
Twice I checked into the @BestBuy checkout to try and get an @Xbox Series X package. I could have everything sent home to me except the console itself. Why would they not just let me send everything ?! It ended up being sold out and I missed it. @mattswider @techradar
– Brian Mills (@ Taker25and2) March 26, 2021
@BestBuy I’m honestly frustrated with the PS5 buying process. Fully understand the demand for this item. But companies like you should have a smooth interface. Finally came through to buy one and add to cart, and then “unavailable within 250 miles”.
– Bryton Ennis (@BrytonEnnis) March 26, 2021
More wagon problems
@BestBuy Why did you let me get the PS5 in my shopping cart and then the checkout, and it said Oops change settings? Now I have to wait another week. If we can get it in our shopping cart, it should be secured. Solve this.
– Catloverplayer🐱 (@catloverplayer) March 26, 2021
I had a PS5 in my cart, but I could not pick a store within 250 miles of me fast enough to actually buy the damn thing before it was removed from my cart. Thanks for making it as complicated as possible @ BestBuy # ps5restock
– NM Carrara (@nmcarrara) March 26, 2021
Sick of it
@AskPlayStation can we get a Playstation plus members just drop off PS5 I am a loyal member who can not for the life of me get a ps5 just tried bestbuy again today showed add to cart only to turn around and say sold out I am tired of to see the two words
– Cassie (@cassie_antill) March 26, 2021
Got them with the survey
@BestBuy Hi, maybe you’re not choosing me for a survey, as I’m trying to cash in on one of the limited Xbox Series Xs available next time? Since the process is not frustrating enough. Thanks.
– josh perry (@J_Perry_CLE) March 26, 2021
Almost had it
Best buy deleted PS5 console from my shopping cart 😡😡😡😡
– Rafaell Teixeira (@ RafaellTeixeir5) March 26, 2021