Many websites – including banking sites, brokerages and gaming services – have been affected by what appears to be a major internet breach. As website owners and companies that run services that provide the backbone of the web to solve the problem, consumers have not had access to services such as Ally Bank, Fidelity, Sony’s PlayStation Network, Airbnb and more. Several airline websites also have issues: Delta, British Airways and Southwest websites all have major issues.
At the moment, it is unclear what is causing the power outage, but Akamai, a content delivery network that hosts much of the Internet, has confirmed to The Verge that it is experiencing a power outage and says a solution is already rolling out. Both the New York Metro Transportation Authority and The Times of India has tweeted that service outages are due to Akamai. Cloudflare̵
Some of our digital services are currently affected due to power outages in Akamai, our content delivery network. We work to get our services back as soon as we can.
– The Times Of India (@timesofindia) July 22, 2021
We are aware that some customers may experience problems with our platforms. We work quickly to solve the problems. We apologize for the inconvenience and appreciate that you are a customer.
– Fidelity Investments (@Fidelity) July 22, 2021
Gaming services have also been hit hard. DownDetector reports an increase of over 40,000 users who have problems with PlayStation Network, and the Steam store is currently not working. DownDetector also reports problems with games like Fortnite and Duty calls. Sony’s PSN status page acknowledged a problem shortly before we published this post: “PlayStation Network services are up and running, but there are external issues on the Internet that may affect your experience,” the company wrote.
When it comes to more important services, it seems that a number of banks’ websites are not working, and there are reports that 911 systems are down in several states. However, it is unclear whether emergency outages are related to other power outages – Sheriff’s Department of Grayson County, Virginia, reports that the 911 power outage stems from a fiber cut.
Interruptions like this show that while the internet is theoretically decentralized, the functionality of many large websites depends on a handful of companies. In June, a single customer made a mistake that brought down Fastly’s CDN service – and Reddit, Twitch and The Verge went down with it. Problems with Amazon’s web services have also caused major disruptions.