قالب وردپرس درنا توس
Home / Technology / Atlassian moves to trench Stride and Hipchat in Slack deal regret users

Atlassian moves to trench Stride and Hipchat in Slack deal regret users



Atlassian Stride and HipChat team talk tools will be settled after an agreement with rival Slack – a feature that has "serious" implications for users who now need to transfer to alternative platforms. It can also ruin confidence in the Australian supplier, said an analyst.

As part of the agreement announced on Thursday, Slack will pay a non-specified fee for Atlassian team play, while Atlassian – who also owns a number of business partnership tools, including Jira, Confluence and Trello – will make a "small but symbolically important" equity investment in Slack, CEO Stewart Butterfield wrote in a tweet announces the agreement.

The decision comes less than a year after Atlassian launched Stride as a sequel to the popular Hipchat tool. Atlassian had previously said that it would continue to support Hipchat Cloud for existing users while encouraging them to move to Stride. It also said that it would be "doubled down" at the Hipchat Data Center, the on-premise version of the chat tool.

But Atlassian now says that its Stride and Hipchat Cloud products will reach the end of life on 15 February, 2019. The Hipchat Data Center and Hipchat Server customers will receive support until the end of the license period.

Atlassic customers are angry

The agreement has dragged users, with Atlassian customers raised concerns at the supplier's community forum.

An atlasian community member said, "This is pretty stupid. Why kill products that many businesses still use? There are some who do not want or can not use Slack."

Said another: "What the hell Is it the prerequisite that customers should do ?! We have just implemented and invested in this app! We build apps internally for our own purposes. We have zero ability to use Cloud services of any kind. You offer ZERO options. "

" This has serious real-world implications for many Atlassian customers, especially for those who use HipChat on a premium, "said Larry Cannell, Research Director at Gartner.

End-user Stewart Butterfield expects the majority of users to migrate to Slack, and adds some digits of market share to their business. About 2600 atlassic employees will now start using Slack after the agreement has urged users to do the same.

Cannell said that choosing a replacement for HipChat is just part of the business switching tool process. "They need to cope with integrations and evaluate what is needed in relation to what is being used. More importantly, users are getting acquainted with a product and end user needs must be adjusted, "says Cannell.

All this is "unexpected and non-productive" for user organizations: "For people who have been promoting the use of Hipchat, this will affect their credibility and ability to sell other changes," he added.

Furthermore, such migration projects can be difficult. "Mapping the author of a post from the old to the new system is usually a hitch," said Cannell.


Source link