Several things can go south of the users of brand new phones, including Apple's latest flagship; from a change of mind and want to return the expensive device, to series of different minor malfunctions, various software issues and various accidental injuries. But it's so unusual that a three-week-old phone spontaneously explodes and almost causes damage to the owner. It is the experience of an Ohio-based iPhone Xs Max owner who has played out.
Josh Hillard, based in Ohio, reported how he escaped the incident, safe and sound, but traumatized. He stated that the Apple iPhone XS Max was held in the back pocket as it began to release "a large amount of heat", including green and yellow smoke. He said he had to leave the break room where his co-workers were, to find a private place to put on the shoes and clothes off. At this time, the explosion has turned into a full blown fire that was fortunately extinguished. Hillard said he was so unhappy "from the first time he noticed the fire and between the removal of the pants and taking the phone out of his pocket and placing it outside."
Also read: Next year's iPhone XS Max may be cheaper when Samsung is revealed to deliver cheaper OLED panels
However, Hillard was offered a new phone as a means until it exploded, which he does not consider a better way to solve the situation. Given the situation for things, Hillard claims to be "considering legal action" for all the trauma he has encountered as a result of the explosion. Apple has begun an intense investigation to determine the cause of the incident. This is the first time the iPhone XS Max is reported to have exploded, and we hope it will be the last. Something similar has recently happened to the iPhone X, but the reason may not be related.