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Home / Technology / Apple support phishing scams gets really good

Apple support phishing scams gets really good



Do you know the voice messages you claim to be from "Windows support"? It appears that scammers are experiencing their game with compelling phishing calls claiming to be from Apple, security expert Brian Krebs said in a report Thursday.

The scam starts an automated call showing Apple's logo, address, and legitimate Apple phone number that warns the user to return the call due to a data breach, according to the security Web site. The message then gives a 1-866 number to call back. That number is "a known phishing source," said the security analyst.

  screen-shot-2019-01-04-at-3-27-05-pm

Screenshot of spoofed Apple support number.


screenshot of CNET

"The exploitation is unique because it allows callers to be masked as other callers, mainly by polluting search results with junk mail information that causes a number to look like the contact number of a real company," Krebs wrote on his blog. "The number … to call is a known phishing source. Remember: If someone calls you and claims your computer is corrupted, they are most likely to lie."

Apple did not immediately comment on the report. On the website, the company offers advice on how to handle various scams, including phone calls. "If you get an unwanted call from someone claiming to be from Apple, get up and contact us directly," the company said.

We repeat what we have said before. The IRS will never call you for money. Microsoft and Apple Customer Support will not call you for a widespread data outbreak. AT&T and Verizon will not tell you to enter your ID and account information to restart your account. If you are not sure, go to the company's website and call the number listed there – not what the voicemail told you to call.

First published January 4, 3:39 pm PT.
Update, 4:52 pm : Adds information from Apple's website.


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