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Home / Technology / Apple says that some hardware issues on the iPhone 12 will no longer require replacing the entire device

Apple says that some hardware issues on the iPhone 12 will no longer require replacing the entire device



Apple today informed Apple Authorized Service Providers that they will introduce a new repair method for the same device for iPhone 12 mini and iPhone 12 models that shows certain issues that usually require replacement of entire devices.

iphone 12 blue aluminum


In an internal memo obtained by MacRumors, Apple said that technicians will be able to offer repairs on the same device from February 23 for iPhone 12 mini and iPhone 12 models that can not be turned on or have problems with the logic board, Face ID system, or the enclosure of the device, such as cracked rear glass.

Apple Authorized Service Providers (and probably Genius Bars) will have a new “iPhone Rear System” part available to them that consists of the back cover of an iPhone with all components except the monitor and rear camera, including battery, motherboard, wireless charging coil, Taptic Engine, Face ID system and so on.

For example, if a customer has an iPhone 12 mini with cracked back glass, technicians will be able to replace the entire rear of the device with the new case attached to the original screen and rear camera. For this reason, the customer’s display and rear camera must be free from damage or malfunction for the device to qualify for this repair method for the same device, according to Apple.

The new repair method will be available in all countries and regions where the iPhone 12 mini and iPhone 12 are sold, according to Apple. iPhone 12 Pro and iPhone 12 Pro Max models do not appear to be eligible at this time.

In the note, Apple said that this move supports the company’s ongoing commitment to reduce the carbon footprint of every product it sells.


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