According to Riccio, the new iPad Pro has a flatness specification of up to 400 micrometers and is "tighter than previous generations", which basically means nothing to most. Initially, Apple says that the iPad Pro has less than a millimeter of variance allowed for the flatness of the device and that the level should not change during the product's lifetime. The company also said that any slight variation in this area will not affect the performance of the tablet.
Apple's answer says that the bend is a non-problem, which is not a satisfactory answer for those concerned. It would be one thing if the problem was a result of wear, but the devices are apparently coming out of the box noticeably bent. Newly opened iPad Pros owners who see a bend can attempt to take advantage of Apple's legal policy and shop in the device until they become sufficiently flat.
It would be nice if Apple addressed the problem in advance instead of rejecting the owner's complaints, especially since the company will probably like to avoid another iPhone 6-style bending controversy. Riccios email stated that an official statement will be released later today and we will update this post when available.