Following the release of macOS Big Sur 11.2.1 with a bug fix that prevented the MacBook Pro battery from charging, Apple has just announced that the company will replace the batteries for free in 2016 and 2017 MacBook Pro models that will not charge beyond 1% .
According to a new support article published on Apple’s website, a small number of MacBook Pro users have experienced a problem with the battery not charging more than 1%. Apple says that the affected devices will display the message “Recommended service” in the battery menu when running macOS Big Sur 11.2.1 or the latest additional update of macOS Catalina 1
If macOS indicates that your battery needs service, Apple will replace it for free.
If your MacBook Pro 2016 or 2017 shows this behavior, you can contact Apple to have the battery replaced for free. Your computer will be inspected before servicing to confirm that it is eligible for free battery replacement.
This issue only affects 2016 and 2017 MacBook Pro models:
- MacBook Pro (13-inch, 2016, two Thunderbolt 3-ports)
- MacBook Pro (13-inch, 2017, two Thunderbolt 3-ports)
- MacBook Pro (13-inch, 2016, Fire Thunderbolt 3-port)
- MacBook Pro (13-inch, 2017, Fire Thunderbolt 3-port)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
To check the battery health of your Mac, go to the System Preferences app and click the Battery option, then select Battery in the sidebar and click Battery Health. For Mac computers running macOS Catalina, hold down the Option key and click the battery icon in the menu bar to reveal the battery status menu.
If your Mac is eligible for the application, you should contact Apple to take it to an Apple Store or Apple Authorized Service Provider.
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