When Apple introduced its controversial redesign of the MacBook Pro in 2016, the company probably did not know it was set up to be sued – but it’s not just a class action lawsuit now pending for their infamous butterfly keyboard, it probably looks like another for their notoriously fragile display cables as well. Judge Edward Davila has decided to let the “flexgate” lawsuit go ahead, claiming that Apple should have known they would fail and still continue to sell them.
“The court finds that the allegations of pre-release testing combined with the allegations of significant customer complaints are sufficient to show that Apple had exclusive knowledge of the alleged defect,”
To see what the problem looked like, just take a look at our photo at the top of this post; It is sometimes called the “stage light” problem because of how cable damage would cause the dark spots.
Part of the flexgate controversy is about how Apple addressed the issue when it was first released in late 2018 – first by quietly switching a new, slightly longer cable to newer MacBooks, and only opening one of its typical free repair programs months after 15,000 users signed a petition and it was called out in the press. The company has been much more responsive to issues since then, such as with this free battery replacement program for a small number of the 2016 and 2017 MacBook Pro laptops that will no longer charge.
Unlike the butterfly’s keyboard suit, flexgate does not appear to be a certified lawsuit yet – but there are now nine different plaintiffs lined up in this case, and the judge invites them to file a new amended complaint. We will look to see where it goes from there.