A few days ago, some users complained that the 2018 iPad Pro was sent to them slightly bent, regardless of its abuse. The problem hit both 11-inch and 12.9-inch variants, with the LTE models getting a higher chance of bending. Apple issued a statement stating that the question was normal and to add more integrity to that statement, a company leader has said that the California-based giant adheres to very high quality standards when making such a product. The real question is that this statement fits well with the customers who have spent a good amount of money buying the new iPad Pro?
Apple VP of Hardware Engineer Dan Riccio explains the company's quality standards for design and precision when manufacturing iPad Pro
Tim Cook has not commented yet on the latest saga with the iPad Pro, but Riccio went in to tell that iPad Pros design meets or surpasses Apple's quality protocols.
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"Compared to the issue you referred to about the new iPad Pro, its unibody design meets or surpasses all Apple's high quality design and precision manufacturing standards, we have carefully developed it and all parts of the manufacturing process have just been measured and controlled.
Our current specification for the iPad Pro flatness is up to 400 microns, which is even tighter than previous generations. of 400 microns is less than half a millimeter (or width of less than four sheets of paper), and this level of flatness will not change during normal use over product life. Note that these small variations do not affect the device's function in any way. " 19659008] Whether or not this statement is true, the large number of customers who paid at least $ 799 to obtain the iPad Pro cannot be good. A few days ago, Zach from JerryRigEverything performed a bending test on the board, and it snapped half way quite easily. Part of why slate manages to fold almost like paper was because a weakness in the product's structural integrity was found in the middle where the microphone was present.
It is highly likely that customers will be issued a new iPad Pro when they take the tablet to the nearest Apple dealer in the 14-day window to purchase that product. However, Apple should make a public statement explaining what's happening to the newly created iPad Pro. Have you ever had a slate sent to you with poor build quality? Please let us know in the comments.