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Amazon offers gift cards for victims of data outbreaks



Image: Michel Spingler (AP)

After Amazon informed its customers last week that a "technical error" had unintentionally exposed the e-mail addresses, the e-commerce giant now displays gift cards as a refund for victims of breach.

Tom's Guide reported Thursday that it saw email and chat correspondence between Amazon and customers claiming they were offered Amazon gift cards between $ 5 and $ 100. Additionally, some Reddit users reported that be offered money by the company after complaining about the break. Per Tom's Guide:

Amazon user Paul Gagnon told Tom's Guide that "after calling Amazon Customer Service to ask them how the information was revealed (without reply to that of course) and after have been asked for a supervisor, I was offered $ 100 (without strings attached) as an excuse. "

We have not heard of any other Amazon customers who received anywhere near the amount received by Gagnon. However, some users have received gift cards in smaller quantities in response to complaints.

According to Tom's Guide, there seems to be no rhyme or reason for who and who does not receive gift cards. A spokesman for Amazon did not immediately return Gizmodo's request for comments.

The company's latest data breach that revealed the customer's e-mail addresses appeared only days before Black Friday. The company contacted some customers by email on Wednesday and informed them that "our website unintentionally revealed your email address due to a technical error." The company added that the problem was solved and that there was no need to change the password, but offered little else in the way of an explanation of the extent of the violation.

An Amazon spokesman told Gizmodo last week that it had "solved the problem and informed customers that could have been affected." However, the company did not reveal how many people were affected by violations or how specific the information was exposed.

Since this is the second break of email addresses in less than two months, it's no wonder that the company is throwing money into the problem.

[Tom’s Guide]


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