Update 07/21: Although Amazon says that the New World closed beta has not caused hardware failure, a spokesman for Amazon told IGN that it will roll out a new update today in response to reports that some RTX 3090 cards are being walled:
Hundreds of thousands of people played in the New World Closed Beta yesterday, with millions of total hours played. We’ve received a few reports of gamers using high-performance graphics cards experiencing hardware failures when playing New World.
New World makes standard DirectX calls according to the Windows API. We have not seen any indication of widespread problems with the 3090s, neither in beta nor during the many months of alpha testing.
The New World Closed Beta is safe to play. To further reassure players, we will implement an update today that covers frames per second on the menu screen. We are grateful for the support New World receives from players around the world, and will continue to listen to their feedback throughout the Beta and beyond.
The original story continues below.
Several reports have surfaced that the closed beta of Amazon̵
Reports first surfaced via New World subreddit, where user ‘greyone78’ posted that the EVGA RTX 3090 RTW3 Ultra graphics card was bricked after adjusting the graphics quality in New World. After saving the new graphics setting, the GPU picked up, according to greyone78 who previously said they played Cyberpunk 2077 on the Ultra settings with the same card before it died.
Greyone78 was not the only one to see their EVGA RTX 3090 graphics card walled off; during the alpha test earlier this year, a user named Goatz went to the New World official forums and reported that their EVGA RTX 3090 was bricked when they played the alpha test. Unfortunately, Goatz’s new GPUs faced a similar fate when their card was walled up again during the closed world’s closed beta.
Other users shared similar horror stories that their EVGA RTX 3090 GPU has died while searching for the closed beta. Some users report similar issues, but it seems that EVGA’s RTX 3090 is the only card allegedly walled in the New World’s closed beta. Although I noticed a user with a Gigabyte RTX 3090 report, their GPU was supposedly walled in as well.
IGN has contacted Amazon Game Studios and EVGA for comment, but neither company has responded yet.
Although it is never good when graphics cards are walled up when using it, the problem is of particular concern as the RTX 3090, like other GPUs in the RTX 30 series, has been in high demand and in short supply and are some of the most difficult items with high ticket purchases. right now due to the ongoing chip shortage.
Taylor is the Associate Tech Editor at IGN. You can follow her on Twitter @TayNixster.