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Amazon bought Ring months ago. Why do not their products work together yet?



I've just reviewed $ 199 Ring Alarm Security Kit – A Solid Home Security System From Amazon's Recently Purchased Smart Home Brand . Ring's existing Video Door Bells and Weatherproof Security Cameras Work with Amazon's Voice Assistant, Alexa but the new security system does not.

You can also not use Amazon's excellent indoor only Cloud Cam security camera as a component of the Ring Security System, and Amazon's Home Delivery Key Service does not integrate with any Ring- devices. That's a mistake.

Amazon should be aware of how Google's handling Nest . Google's smart speakers and work most of Nest's smart home products together. The recent departure of former Nest CEO Marwan Fawaz puts Google CEO Rishi Chandra in charge of the smart-home brand. Having a Google employee running Nest, strongly suggests a closer match between Google and Nest hardware in the future.

If Amazon and Ring would take a similar approach, it would be much easier for consumers to understand where both companies are in smart home space ̵

1; and how their products can work together in their homes. As it is, you have two fairly segmented marks, both with a number of smart home appliances that currently do not work seamlessly together.

Here is what Amazon must do to fix it.

Google and Nest do the right

Google's smart speakers, Google Home Google Home Mini and Google Home Max All Have Voice Integrations with the following Nest Devices:

If You're using a Nest Security Camera, for example, ask Google's smart speaker to "play your backyard camera on your living room TV." You need a Google Chromecast enabled screen for this voice command to work (in addition to a Nest camera and a Google speaker). Nest Cam IQ Indoor Security Camera doubles as Google Speaker so you can use it to ask general questions as well as control various smart devices in your home.

You can ask Google to enable and disable your Nest Secure alarm system or to provide you with a system status update. You can even instruct Google to "cancel security" if you think of seconds after you have enabled the system with a previous voice command.

Call doorbells working with Alexa in the same way as Nest Cameras with Google Assistant. You can say "Alexa show me the door camera" to watch the camera's live feed on a Amazon Echo Show or with a Fire TV Stick but no Ring products have built -I Alexa speakers. And Rings security system is still not working with Alexa.

You can also control the temperature of Nest Thermostats with a Google speaker. Ask Google about the current temperature in your home, or to make it warmer / cooler. You can specify "68 degrees" or ask Google to "increase the temperature two degrees" as well.

Nest Protect smoke and carbon monoxide detector and Nest x Yale Lock Currently not working with Google Voice Assistant, Google Assistant, but Nest plans to get speech integrations available with Nest Smart Lock.

Aside from offering many integrations in general, Nest also makes it easy to add. On this support page, Nest clearly describes which devices are working with Google Assistant, how to connect them and how to use the integrations when they're connected. It's okay and creates a clear understanding of how Google and Nest smart home devices work together. That's not the case with Amazon and Ring. It should be.

Amazon's Cloud Cam Should Work With Ring's Alarm System

When I asked Call for its indoor security system worked with Amazon's Cloud Cam indoor security camera, I received the following response:

"Call alert does not work with Amazon Cloud cam at this time. Although I can not comment on the roadmap at this time, I can tell you that we will make product decisions based on what can best provide neighbors with an affordable and effective way to monitor their homes. "[19659002] Ring Alarm Security Kit and Amazon Cloud Cam should definitely work together.

The current range of the ring contains the following products:

All these devices, except the Ring Alarm Security Kit, are weatherproof and designed from the outset used outdoors. Incorporating an indoor single camera from Amazon to the mix that works with Alexa would be a clear move to round up Rings current offers, but it does not work that way and there are no plans to integrate the two.

The Amazon Key Should Work With Ring Doorbells

Amazon Key is Amazon's in-home delivery service. Part of the service includes buying and installing two parts of necessary hardware – an Amazon Cloud Cam to monitor your home delivery and an Amazon-approved smart lock (there are several options to choose from) that you can assign a virtual, time-limited key to an Amazon-registered supplier of deliveries.

Note If You Shop For A Cloud Cam: There is a slight difference between basic Amazon Cloud Cam and Amazon Key Edition by Cloud Cam.

When the Amazon Key Cloud Cam and Lock is installed and configured in the Amazon Key app, you can have packages delivered in your home.

A ring doorbell is a clear addition. Keep a cloud camera for the inside of surveillance, use an Amazon-approved smart lock for access – and then use the Remote Dial Ring Doorbell. It seems like a no-brainer, but it's not an option.

The ring's alarm system will work with Alexa

The Ring's Alarm Security Kit does not work with any of the major voice assistants, despite being owned by Amazon.

In contrast:

I really like Rings security system, and one of its selling points is its simplicity. Yet its lack of speech integration is confusing. Being able to say, "Alexa, arm my alarm system" is a basic feature at this point for some DIY home security setup.

Given that Ring was slow to introduce its security system, had made good time to add Alexa voice management as an optional feature for people with Amazon Smart Speakers .

Still Waiting

Amazon bought Ring back in February, and we are still waiting for them to collaborate across the device's portfolios. It's too bad because there's so much opportunity for integration – on both sides.

Bundling an Amazon Cloud Cam with a Ring Alarm Security Kit as an option would give Rings security system the one hardware it needs. Let the doorbell watches work with Amazon's delivery service at home can add a new security layer and keep an eye on your front door if a package has to be left out for whatever reason. Providing the Ring Security system support for basic Alexa voice commands is a great missed opportunity.

These features need to compete with Nest, even if it's only at the most basic level.

In general, Ring for separates from Amazon's small strategic sense. If Ring's security system will not work with Amazon Cloud Cam, will Ring to introduce its own competing indoor camera? Or will RING's security system simply not have an indoor camera?

It's still early in the Amazon-Ring marriage, but the competition from Nest and Google is strong. Amazon has an advantage in the smart home category, thanks to Alexa that shows consumers the benefits of voice management, but Google Assistant is about to capture. With the momentum behind Google Assistant, and Nest's ever-expanding product line if Amazon is not organized with Ring and put together a more complete offer, it risks losing management.


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